Support

In addition to providing real-time transmission capacity information to help optimize transmission assets, the CAT-1 system also enables the collection of key line performance data over extended periods of time. Periodic analysis of this data can reveal valuable insights into the overall capabilities of your lines over time, temperature, and seasons.

CAT-1 System Support Program (SSP) customers can choose to participate in our Quarterly Line Evaluation Program. Click here to read about the benefits.

 CAT-1 Systems have proven themselves reliable with over 2000 system-years of field operation. No other transmission line monitoring system even comes close! With such high reliability, customers often find it difficult to justify stocking spare components, but remain concerned about what to do should a system require service. In addition, with so little need for ongoing maintenance, it is hard to expect technicians to remember how to operate, test, and troubleshoot these special systems after installation.

We want to be sure that your system continues to perform accurately and reliably. The Valley Group is pleased to offer our CAT-1 System Support Program (SSP) to provide ongoing service and support.

Click here to read more about this program.

Information in this section includes product data sheets for the CAT-1 Real Time System, the CATMaster Base Station, the CATMaster Base Station with D20, and the Load Cell.

There is also information about our comprehensive service programs, and user / installation guides to help you with your system.

Here is contact information for both internal contacts as well as sales reps and international distributors for The Valley Group.

The FASTCAT Rapid Deployment Program guarantees that you can have the reliability assurance of standard CAT-1 systems delivered and operational within 30-60 days of your order  
 

Biographies: Who's who at The Valley Group?