NetClear Alliance Announcement

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March 4, 2013

To our valued customers,

 Effective May 19, 2013, Berk-Tek and Legrand Data Communications (Ortronics) will end the NetClear Marketing Alliance. In the coming weeks, you can expect to hear more from us individually regarding future product plans. Our first priority, as it has been for the past fifteen years, is to assure you, our valued customer, that we are committed to delivering world-class quality products and services throughout this transition period, even as we wind down our alliance activities.

 

In this regard, we are pleased to confirm that we will stand behind all existing NetClear warranties. Additionally, we are both committed to supporting ongoing offers of NetClear warranties on qualifying solutions during this transition period.

We recognize that the changes we are making raise some questions, but be assured that these changes will result in new options to meet your needs. We will continue to collaborate in providing outstanding customer service through this transition.

Thank you for the support you have shown us, and NetClear, over the last fifteen years.

 
Sincerely,
 
Paul F. Trunk               Mark C. Panico
President, Berk-Tek   President, Legrand Data Communications

 

                                   

 

Download NetClear Alliance Announcement

NetClear Solutions

Berk-Tek and Ortronics/Legrand offer enterprises NetClear Solutions; optimized solutions backed by unsurpassed research and engineering, certified installation, and a 25-year warranty. All NetClear solutions provide channel performance with guaranteed margin above the standards. Learn more by clicking below.

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The Communications Cable & Connectivity Association (CCCA) has had testing done that shows claims of conformance to standards made by some offshore manufacturers are not always true and pose a serious threat in the case of fire.

Berk-Tek's Committment to Warranty Support

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December 4, 2012


Subject: Berk-Tek warranty programs

To: Our Valued Customers

We would like to take this opportunity to clarify our position regarding our NetClear and OASIS warranty programs. Berk-Tek has always been committed to the quality and workmanship of our products and to the servicing of our customers. Your continued support relies on our detailed NetClear and OASIS programs to support these products and services.

We will honor and uphold all NetClear and OASIS warranty program contracts past, present and future that are entered into by our organization, according to the terms and conditions of each contract.

Our commitment to honor and uphold the obligations in our warranty programs will remain regardless of the corporate entity we conduct business under, now and in the future, for the duration of the specific said contracts.

Should you have any questions or concerns related to our warranty programs please do not hesitate to contact us for assistance.

We sincerely thank you for your business and the continued support of our products and programs.

Sincerely,

Paul Trunk
President
Berk-Tek, A Nexans Company

Download Warranty Support Letter

Supporting an Open Architecture Approach

Thanks to the OASIS program, Berk-Tek is able to offer extended performance warranties with a variety of leading connectivity manufacturers.

The Berk-Tek Green Promise

The Berk-Tek commitment to maintaining and improving our environment pervades all aspects of our business, from product design and development through manufacturing and day-to-day business processes. Learn how we are doing our part.