NetClear Alliance Announcement
March 4, 2013
To our valued customers,
In this regard, we are pleased to confirm that we will stand behind all existing NetClear warranties. Additionally, we are both committed to supporting ongoing offers of NetClear warranties on qualifying solutions during this transition period.
We recognize that the changes we are making raise some questions, but be assured that these changes will result in new options to meet your needs. We will continue to collaborate in providing outstanding customer service through this transition.
Thank you for the support you have shown us, and NetClear, over the last fifteen years.
|Paul F. Trunk||Mark C. Panico|
|President, Berk-Tek||President, Legrand Data Communications|
CCCA Working to Ensure Cabling Safety
Berk-Tek's Committment to Warranty Support
December 4, 2012
Subject: Berk-Tek warranty programs
To: Our Valued Customers
We would like to take this opportunity to clarify our position regarding our NetClear and OASIS warranty programs. Berk-Tek has always been committed to the quality and workmanship of our products and to the servicing of our customers. Your continued support relies on our detailed NetClear and OASIS programs to support these products and services.
We will honor and uphold all NetClear and OASIS warranty program contracts past, present and future that are entered into by our organization, according to the terms and conditions of each contract.
Our commitment to honor and uphold the obligations in our warranty programs will remain regardless of the corporate entity we conduct business under, now and in the future, for the duration of the specific said contracts.
Should you have any questions or concerns related to our warranty programs please do not hesitate to contact us for assistance.
We sincerely thank you for your business and the continued support of our products and programs.
Berk-Tek, A Nexans Company