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By: Carol Everett Oliver, RCDD, Berk-Tek, a Nexans Company
AAA (American Automobile Association) “clubs” started in 1902 with 1,500 members. Over one hundred years and 51 million members later, AAA is North America’s largest membership organization to date. The AAA National Office provides support services to the network of AAA and CAA (Canadian Automobile Association) clubs serving members across North America.
Widely known for assisting members when their vehicles break down, AAA also is a leading travel agency, insurance provider, and financial services provider, as well as a trusted advocate for motorists’ rights and transportation safety. The National Office provides voice and data systems to assist the local clubs to field some 30 million road service calls every year. They also house a massive proprietary GIS database for maps and travel guides. These are just a few mission-critical applications supported by AAA’s data center located in its National Office in Heathrow, FL.
Get the full story: Case Study October 2008 AAA
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